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Emergency Services

In a Columbus plumbing emergency, it’s crucial to swiftly halt the water flow. To do this effectively, you should be familiar with the location and operation of shutoff valves for all fixtures and appliances, including the main shutoff valve for your home. Consider creating a map for easy reference, accessible to all household members.

24/7 emergency service

1st Plumber offers 24/7 emergency service, ensuring live operators are available to answer your calls round the clock. You won’t have to worry about leaving a message on a machine and waiting for a callback the next day when it’s too late.

24/7 emergency service

If the emergency is related to a specific fixture or appliance, begin by locating its shutoff valve and turning it clockwise to cut off the water supply to that particular item.

  • Typically, you’ll find the valve beneath fixtures like sinks or toilets, or behind appliances such as washing machines, where the water supply pipe connects.
  • If the issue doesn’t pertain to a specific fixture or appliance, or if there’s no dedicated shutoff valve, use the main shutoff valve to stop the water supply to the entire house.
  • The main shutoff valve is usually located inside or outside your house at the point where the main water supply pipe enters.
  • In colder climates, check just inside the foundation wall in the basement or crawl space.
  • Turn the valve clockwise to close it.
  • Pro Tip: If you need a wrench to turn the valve, keep one labeled specifically for this purpose nearby for easy access.
  • If the main shutoff valve itself is faulty and requires repair, contact your water company. They can send a professional with the necessary tool to shut off the water at the street before it reaches the valve.

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